DeepL Voice for Meetings unavailable

Incident Report for DeepL

Postmortem

On February 25, from 6:50 AM to 7:25 AM UTC, we experienced a 35-minute outage of DeepL Voice in MS Teams due to a misconfiguration causing lost VPN connectivity between Microsoft and our central datacenter. This incident mirrored the February 24 issue. Our team quickly identified and corrected the faulty configuration. We are implementing measures to avoid this in the future and apologize for the inconvenience.

Posted Feb 25, 2025 - 07:42 UTC

Resolved

This incident has been resolved.
Posted Feb 25, 2025 - 07:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 25, 2025 - 07:24 UTC

Investigating

We are currently investigating this issue.
Posted Feb 25, 2025 - 07:21 UTC
This incident affected: DeepL Voice for Meetings.