Partial outage on DeepL Free, DeepL Free API
Incident Report for DeepL
Postmortem

An update caused high error rates for free users translating between English and Chinese. We were automatically alerted to the problem and rolled back the update, which fixed the issue.

Posted Sep 10, 2024 - 11:57 UTC

Resolved
This incident has been resolved.
Posted Sep 10, 2024 - 11:53 UTC
Investigating
We are investigating this issue.

Affected Services: Translations
Posted Sep 10, 2024 - 11:35 UTC
This incident affected: DeepL Free and DeepL Free API.