Major outage on DeepL Free, DeepL Pro

Incident Report for DeepL

Resolved

This incident has been resolved.

Posted Feb 13, 2024 - 13:46 UTC

Monitoring

A planned change to DNS configuration lead to unexpected failures like missing records for key subdomains.

Posted Feb 13, 2024 - 13:24 UTC

Investigating

We are investigating this issue.

Affected Services: Translations, Document Translations, Glossary, Write, Login, Login (SSO)

Posted Feb 13, 2024 - 13:11 UTC

This incident affected: DeepL Pro and DeepL Free.