On September 12, at 06:35, a core database migration caused unforeseen issues, impacting service availability. Our engineering team was immediately alerted and mobilized to resolve the situation. Pro service functionality was restored by 07:00, with free document translations coming back online at 07:36. All minor website features were fully operational by 08:06. We are conducting a thorough investigation to understand the root cause and prevent future occurrences. We apologize for the disruption and appreciate your patience and understanding during this time.