All Systems Operational
DeepL Pro Operational
DeepL Free Operational
DeepL Pro API Operational
DeepL Free API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 21, 2024

No incidents reported today.

May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024
Resolved - This incident has been resolved.
May 17, 13:07 UTC
Update - The incident mainly affected German customers.
May 17, 13:07 UTC
Update - We are currently deploying a fix for this problem.
May 17, 13:03 UTC
Investigating - We are investigating this issue.

Affected Services: Payment
Additional Info: Due to misconfiguration SEPA payment could not be processed since 11:48 today. We are working on a fix and update as soon as we have more information

May 17, 11:48 UTC
May 16, 2024

No incidents reported.

May 15, 2024
Postmortem - Read details
May 17, 07:46 UTC
Resolved - This incident has been resolved.
May 15, 22:54 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 22:45 UTC
Investigating - We are investigating this issue.

Affected Services: Document Translations

May 15, 22:35 UTC
Postmortem - Read details
May 15, 21:54 UTC
Resolved - We are resolving this issue and will continue to monitor this closely.
May 15, 21:50 UTC
Investigating - We are investigating this issue.

Affected Services: Document Translations
Additional Info: We are observing increased latencies for document translation.

May 15, 18:12 UTC
Postmortem - Read details
May 17, 08:17 UTC
Resolved - This incident has been resolved.
May 15, 14:36 UTC
Investigating - We are investigating this issue.

Affected Services: Document Translations

May 15, 13:52 UTC
Postmortem - Read details
May 15, 10:35 UTC
Resolved - This incident has been resolved.
May 15, 10:27 UTC
Investigating - We are investigating this issue.

Affected Services: Translations, Document Translations, Glossary, Login, Write, Login (SSO)
Affected Countries: United States of America, Canada
Additional Info: We are aware of increased network latencies for North American customers and are investigating.

May 15, 09:37 UTC
May 14, 2024

No incidents reported.

May 13, 2024

No incidents reported.

May 12, 2024

No incidents reported.

May 11, 2024
Postmortem - Read details
May 11, 06:12 UTC
Resolved - This incident has been resolved.
May 11, 06:08 UTC
Investigating - We are investigating this issue.

Affected Services: Translations, Document Translations, Write

May 11, 05:55 UTC
May 10, 2024

No incidents reported.

May 9, 2024
Postmortem - Read details
May 9, 14:12 UTC
Resolved - This incident has been resolved.
May 9, 13:29 UTC
Investigating - We are investigating this issue.

Affected Services: Translations

May 9, 13:26 UTC
May 8, 2024

No incidents reported.

May 7, 2024
Resolved - This incident has been resolved.
May 7, 12:25 UTC
Update - We are continuing to investigate this issue.
May 7, 12:25 UTC
Investigating - We are investigating this issue.

Affected Services: Translations, Document Translations, Glossary, Write
Affected Clients: Website

May 7, 12:22 UTC