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Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 30, 2025

No incidents reported today.

Apr 29, 2025
Degraded performance on DeepL Pro
Resolved - This incident has been resolved.
Apr 29, 13:00 UTC
Investigating - We are investigating this issue.

Affected Services: Document Translations
Additional Info: We are investigating errors and timeouts for translating documents
Apr 29, 12:30 UTC
High latency on DeepL Pro API in US datacenter
Resolved - This incident has been resolved.
Apr 29, 09:24 UTC
Monitoring - We've rolled out a fix and will continue monitoring latencies.

Customers using the new v3 glossary endpoints (edited or multi-language glossaries) will see errors as a side effect of this fix. Translation with monolingual (v2) glossaries will work as expected. We are working to restore behaviour for glossaries with v3 features. For customers that need translation with v3 glossaries, can use api.deepl.com/v2/translate (with a higher latency since it is served by a datacenter outside the US).
Apr 29, 09:12 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 29, 09:01 UTC
Investigating - We are investigating high latency for customers using the DeepL Pro API in our US datacenter.
Apr 29, 08:54 UTC
Apr 28, 2025

No incidents reported.

Apr 27, 2025

No incidents reported.

Apr 26, 2025

No incidents reported.

Apr 25, 2025

No incidents reported.

Apr 24, 2025
Degraded performance on DeepL Pro API
Postmortem - Read details
Apr 24, 14:08 UTC
Resolved - This incident has been resolved.
Apr 24, 13:58 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 24, 13:54 UTC
Identified - The issue has been identified and a fix is being implemented.
Apr 24, 13:42 UTC
Investigating - We are investigating this issue.

Affected Services: Translations
Additional Info: Elevated error rate for api-us.deepl.com
Apr 24, 13:35 UTC
Apr 23, 2025

No incidents reported.

Apr 22, 2025
Degraded performance on DeepL Pro
Postmortem - Read details
Apr 22, 19:16 UTC
Resolved - This incident has been resolved.
Apr 22, 19:00 UTC
Investigating - Affected Services: Outlook Addin/Plugin
Apr 18, 07:00 UTC
Degraded performance on DeepL Pro
Resolved - This incident has been resolved.
Apr 22, 11:35 UTC
Investigating - We are investigating this issue.

Affected Services: Write
Additional Info: Degraded performance on DeepL Write for DE and EN
Apr 22, 11:26 UTC
Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025
Apr 17, 2025

No incidents reported.

Apr 16, 2025

No incidents reported.

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